Order Processing

ORDERING

Q: How do I know if I have placed the order successfully?

A: All successful orders will have an order confirmation email sent to your registered email address. If you have not received any confirmation email after you have placed your order, please contact us for assistance. You may also want to check your spam folder to see if our emails have gone there. 

Q: Can I make changes to my order after I have placed it?

A: You can still make changes to your order if we have not yet sent your item or if we have not yet started production of your item. Please contact us of your changes to make within 24 hours after you have placed your order.

Q: How can I use the discount code?

A: On checkout before you make payment, please enter the discount code in the box and enter apply. You will then see the discount being applied to your order.

Q: Do you offer discount to bulk lot order?

A: We do offer discount to bulk lot order. If you are interested, please contact us and give us details of your order including style numbers and quantity for a price quotation.